GuestSide: Tap-to-order for restaurants and hotels. No app download.

The problem it solves

GuestSide brings QR/NFC ordering to restaurants and contactless room service to hotels. A guest taps a tag and orders or asks for help from their own phone. There is no app to download, no login and no table number to type.

It replaces what paper and the desk phone do badly. A printed menu cannot tell a guest a dish is sold out, and a new price means a new print run. Guests wait to be noticed before they can order. In hotels, the front desk takes call after call for towels, the Wi-Fi password and a wake-up call.

How it works

Each table or room gets one NFC tag with a QR code on it. That is the whole installation: no tablets, screens, card readers or wiring. The tag opens the venue's own colors, fonts, logo and cover photo, so a steakhouse and a café look nothing alike.

Staff work from an admin dashboard. They edit the menu, prices, photos and offers, watch the live order board, and write new tags from their own phone. Totals are computed from the tax rates the venue sets.

For hotels, menus open and close on the hotel's own schedule, so breakfast closes and the late-night menu opens by itself. Housekeeping and concierge requests show a live status. A four-digit PIN issued at check-in locks out the previous guest without touching the tag.

Pricing is per venue, not per order. GuestSide never takes a cut of what guests spend, and there is no contract.

Why we built it

GuestSide is built and run by TechKnow, the same team that builds web and mobile software for clients. One backend serves both restaurants and hotels. Every query is pinned to the venue's own tenant, so one venue can never read another's data.

That is the multi-tenant web app development we do for clients, and the same speed we bring to MVP development. We built GuestSide in Srinagar for restaurants and hotels across Kashmir and the rest of India. See it at guestside.app.